Gera.Jetzt · Project 03 · H35
Some processes at the H35 cost time and nerves every single day. If many of us say where it gets stuck, it can be changed.
1What it's about
You do something every day and every day you think it should be easier. You say so once, maybe twice. Then you get used to it.
That's exactly where we start. Not with big plans, but with a question: where does it get stuck, and how could it be better?
Whoever experiences the process every day knows best what's wrong. We collect that knowledge in one place.
Whoever experiences it every day knows best how to improve it.
Pro·cess Noun
The order in which things happen. When it's right, nobody notices. When it isn't, everybody gets annoyed.
That's exactly what this is about. We collect where it gets stuck. And push for a better way.
From the first observation to the change. Swipe or use the arrows.
Collect: everyone says where the process gets stuck and what costs time or nerves.
Sort: many single remarks become one clear picture. What is the biggest problem?
Propose: we write a simpler solution, understandable and doable.
Push: we bring the proposal to those who can change the process.
Follow up: we check whether anything changed and tell you.
Why us?
Because often nobody feels responsible when something has “always run like that”. Whoever experiences it every day rarely has time to change it.
Maybe we do. And we simply start.
2The plan
To be honest: This is just a start.
There's no finished proposal yet. There is a process that could be better, and people who see it that way.
We don't want to blame anyone. We want to understand why it runs like this, and find a simpler solution together.
If you're involved in the process: join us. This page asks just one thing: Are you in?
Five steps from the first “I'm in” to the better process. Every step needs people, not money.
All dates are goals, not promises. We'll adjust them when life gets in the way.
This page goes online. Everyone who says “I'm in” lights up a window.
Where does it get stuck? What costs time, what costs nerves? Everything goes on the table.
We sort the remarks and find the biggest problem.
A simpler solution, written down briefly and clearly.
The proposal is implemented and things run more simply.
3I'm in
Let's be honest: everyone complains about processes. Few want to change anything. That's why we ask differently.
It costs nothing.
A process can be changed without spending money. It only takes people who want it, and someone who decides.
Are you in? It costs nothing, because a process can be changed without spending a cent. It only takes enough people who want it, and someone who decides, for example the mayor. The more of us there are, the harder we are to ignore.
Every window is one of us. With everyone who says “I'm in”, it gets brighter. The more of us there are, the harder we are to ignore.
Click a dark window and light it up.
GFirst goal
1×
The first goal is small and exactly because of that, reachable: one process that runs better than before.
What exactly we change, we decide together. The final count happens once the proposal is ready.
GIdeas to dream about
No decisions, just ideas. If you like one, submit it to the committee as a proposal.
Where details are asked for several times, once is enough.
Someone who knows how the process works and helps along.
Less back and forth between offices that have to coordinate.
One sheet that says what to do when.
Things done in an hour that help every day.
Whoever reports something learns what became of it.
The best result is that nobody talks about the process anymore, because it simply works.
The roll of honour · an idea for later
When it is time, a roll of honour will hang on site with the names of everyone who was part of it. So it never stays dark that long again, but stays in Gera's hands forever: for our children, their children and everyone who comes after us.
Today is the starting shot. And then you point at a line and say: There. That's me. I was there.
Here stand all who were part of it
Your memories, questions, ideas and criticism. Write it here so everyone can read it. You need an account to comment.